Whozz Calling Deluxe Multi Line Caller ID Unit

Whozz Calling Deluxe Multi Line Caller ID Unit

SKU: 11058

Inbound and Outbound Multi-Line Caller ID Hardware

Monitor all aspects of phone activity. Use for robust pop-up applications, complete call tracking, and real-time phone line activity. Both Inbound Caller ID and outbound numbers dialed are reported along with call duration, number of rings before answer, on-hook, off-hook, and ring signal.

Whozz Calling? Deluxe units are available is 2,4, & 8 line models with either a Serial Port/USB or Ethernet Connection.

Improve customer relationships by instantly having their information on screen, speed service and order taking, identify and return missed calls, and track outbound activity.

Available in Serial Port/USB and Ethernet Link models.

  • Comparison between Ethernet Link and Serial Port Products
     

     

    Ethernet Link

    Serial Port

    Data Delivery

    Ethernet on Local Area Network (LAN). Device connects to any Ethernet port or jack on the LAN.

    RS232 (Serial Port). Device connects to a serial port on computer or using a USB-to-Serial Port adaptor cable.

    Single Computer Monitoring

    Used when LAN is present and incoming phone lines are not in close proximity to monitoring computer.

    Best in simple configurations where incoming phone lines are near the monitoring computer. Or, when no LAN is present

    Multiple Computer Operation

    Data sent to all computers on the LAN. Any computer running Caller ID software can use the data

    Data is sent to host computer. The host re-transmits the data to the other computers.

    Ease of Connections - Location uses Phone System

    Since the LAN switch or an Ethernet jack is usually close to the phone switch where the incoming lines are present, all connections are in proximity.

    If the computer to which the serial cable is to be connected is not near the incoming phone lines. Long serial or phone line connections are required

    Ease of Connections -
    No phone system present

    Connections can be made anywhere an Ethernet jack is available near phone lines.

    May be as easy as Ethernet Link device depending on whether a computer near phone lines has available serial port, or USB-to-Serial Converter cable is used

    Output Data Format Same
    Phone Line Connections Same
  • Diagnostic Tools

    • Serial Loop II (Replaces WC Toolbox)
      This application is used for troubleshooting Whozz Calling? serial port devices. It is a serial terminal program similar to HyperTerminal for Windows.
    • Ethernet Link Config Plus
      The ELConfig utility allows you to change network parameters for Ethernet Link enabled devices. These include IP and MAC addresses, Port numbers, and unit ID numbers. This utility also allows users to send commands to, and receive device parameters from Whozz Calling "full-featured" units.
    • Vertex Configuration Tool (Requires .Net Framework 3.5)
      Program designed to configure the Vertex, “Caller ID for VoIP” device.  Tools for unit setup, call monitoring, and diagnostics are built into this application.  The installer package also contains a firmware up-loader to accomplish any upgrades necessary.
    • PuTTY
      PuTTY is a program designed for Telnet and SSH communication, but also has the ability to communicate via serial port.

    • EL Popup Config

    • IOGEAR USB to RS232 (serial) Drivers

     

Available Lines
Connectivity
Point of Sale Demo
Free Online Demo

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info@foodinipos.com | (508) 231-5030 | Franklin, MA
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